Job Openings >> Divisional Director Of Development
Divisional Director Of Development
Title:Divisional Director Of Development
Organization:The Salvation Army - USA Western Territory, Alaska Division
Location:Anchorage, AK
The Salvation Army - Western Territory, Alaska Division

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
Celebrating its 150th Anniversary last year, The Salvation Army (the Army) is an International, Evangelical Christian Church dedicated to providing individuals worldwide with spiritual, physical, social and emotional support. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Its message is based on the Bible, and its ministry is motivated by the love of God. William Booth and his wife, Catherine, founded The Salvation Army in 1865 to serve London’s worst poverty-stricken districts. Today, nearly 30 million Americans receive assistance from The Salvation Army each year through a range of social services: providing food for the hungry, relief for disaster victims, assistance for the disabled, outreach to the elderly and ill, clothing and shelter to the homeless, and opportunities for underprivileged children. Eighty-two cents of every dollar the Army spends is used to support those services in 5,000 communities nationwide, and as a branch of the Christian Church, the ultimate goal of all programs is the spiritual regeneration of all people.
The Alaska Division is part of the Western USA Territory (THQ), one of the Army’s four U.S. geographic service areas, and is one of ten divisions in the Western Territory. Based in Anchorage, this Division serves 18 communities ranging from as far west as Bethel, as far north as Fairbanks, and as far south and east as Ketchikan. This administrative unit directs 19 corps (aka program sites) and outposts with an annual operating budget of $17 million, serving 6,750 people throughout the State of Alaska every month. Funding sources include government contracts, grants (corporations, foundations, Tribal entities), and donations from businesses, individuals and churches. The Salvation Army is a nonprofit, tax-exempt charitable organization under Section 501(c)(3) of the Internal Revenue Code.
Additionally, The Salvation Army Alaska Division operates Clitheroe Center (treating people with addictions), Eagle Crest Transitional Housing, McKinnell House Shelter and Emergency Family Services, Older Alaskans Program, and Serendipity Adult Day Services for adults with dementia and other cognitive challenges. In 2015, The Salvation Army Alaska programs provided more than 250,000 meals, 15,000 clothing items, 51,000 gifts (toys and coats) for children, and 65,000 days of shelter and care for those in need, with the vital support of 59,290 volunteer hours.
“The Salvation Army is by far the most effective organization in the U.S. No one even comes close to it with respect to clarity of mission, ability to innovate, measurable results, dedication, and putting money to maximum use.” –The late Dr. Peter Drucker, renowned management expert.
The Alaska Divisional Director of Development (DDD) will provide vital leadership in development via the administration of fundraising (annual giving, corporate giving, foundation and other grants, direct marketing, digital fundraising, special events, major gifts and planned giving) and external relations/communications (marketing, volunteer/Board engagement, social media, public relations and communications). The role fulfills several matrixed duties supporting and liaising with local program initiatives as well as regional (termed Territorial) leaders that provide resources and support in the areas of Major Giving, Planned Giving, Corporate Giving, Digital Fundraising, Direct Mail and Database Management.
The DDD will be a passionate, experienced fundraising professional who is motivated by a faith-based mission and the opportunity to create a roadmap for funding and long-term sustainable resource development programs. This individual will provide strong, creative, energetic and strategic leadership. Their role will also be responsible for tracking annual and long-term fundraising initiatives and setting ambitious and attainable goals to grow the annual operating budget, ultimately furthering the impact of the Army’s work throughout the State. This position is that of a “player/coach” as the Director will both lead and manage the team and drive their revenue results. The DDD will guide a productive and results-oriented departmental environment, emphasizing and encouraging collaboration, accountability and donor-centric activities in direct support of family services, senior housing/meal delivery, youth programs, shelters, disaster response and holiday programs, including its world-renowned Red Kettle campaign.
Reporting directly to the Divisional Commander (who functions as the CEO), the Director of Development will be an integral member of the senior management team (termed Command Finance Council) working in close partnership with The Salvation Army’s Officers, Corps, Advisory Board Members and other key stakeholders. The Alaska Division has projected development revenue of $12 million+ for FY16 (October 1 – September 30).
The DDD will lead a development team of 6 direct reports for philanthropic activity, communications and community relations, which includes the following roles: Assistant Director of Development, Annual Giving Manager, Grants Manager (contracted), Volunteer Coordinator and Protect the Mission Lead, a Communications Manager and an Administrative Assistant, along with a Territorial Donor Relations Director (this position reports to a Regional Manager of Major Giving and has a dotted line reporting structure to the DDD). Lastly, the Director of Development will provide support, advice and assistance with resources to support the local fundraising efforts in the concentrated Corps service areas of Anchorage, Southcentral Alaska, Interior and Southeast Alaska, and Southwest Alaska (Bethel).
Performance will be benchmarked and evaluated by progress in the accomplishment of the following critical objectives outlined below in these four primary categories:
General Leadership and Administration
  • Oversee annual planning and implementation of a strong direct / integrated marketing plan throughout the Division to serve as a solid foundation for all fundraising and constituent communications, resulting in consistent net gains.
  • Work with the Divisional leadership team to actively protect and uphold the vision, mission, values and goals of The Salvation Army with the public constituency, internal and external, of the Army in the Alaska Division.
  • Establish a pattern of regular, meaningful staff and other project-focused meetings to create a functional team atmosphere among the entire department, encouraging cooperation and mutual support, good communications, professional development, creativity, and proactive goal-setting.
  • Direct, organize, train, lead, inspire and facilitate work-related accountability relationships (performance goals and expectations) for all Divisional development department staff, which shall include but will not be limited to the following functions/activities: Advisory Boards, Campaigns, Community Relations, Corporate Giving, Direct Mail, Grants and Foundations, all development department support staff, and working with THQ on Planned Giving.
  • Provide leadership and support, directly and indirectly, to all Department staff in the various development and marketing functions, with resources for training and annual performance evaluations, and make recommendations for new hires, employment separations and position/compensation changes. Administer Human Resource systems, adhering to all Salvation Army HR policies, State, Federal and contract-mandated compliance requirements.
  • Responsible for all department administrative duties, including the preparation and management of strategic plans and budgets for the Community Relations and Development Department. Oversees all development operations and supervises all professional staff to ensure they work effectively with all section and department heads at Divisional Headquarters, as well as key volunteers.
  • Possess a clear understanding of the goals and objectives, organizational structure, and reporting hierarchy of all TSA operations within the Alaska Division. Certify that all reports related to the Department required by the Division and THQ are prepared and submitted in a timely and professional manner.
  • Work cooperatively with the TEDD and other Territorial CRD professional staff to develop and implement the Territorial Major Giving Programs and management structure, program standards, and business practices and policies, and do the same with other THQ initiatives / programs (e.g., planned giving, digital fundraising, donor data management). Ensure that all current policies and procedures as required by P&P and the Territorial Community Relations Department are adhered to.
Fundraising and Marketing/Communications Leadership
  • Establish new and strengthen existing relationships with individuals, and alliances with corporations and foundations, with a focus on outright mission donations, grants, sponsorships and partnerships. Maintain a personal donor portfolio of strategic relationships (individuals, corporations, foundations, organizations, etc.) that result in advancing tactical relationships annually.
  • Provide for and ensure that healthy stewardship principles and actions occur and are applied to all current and future Army donors wherever they may live in the Alaska Division. This will include, but will not be limited to, customer servicing, communications, education, recognition, gift solicitation, donor acknowledgement, and impact reporting.
  • Work with the Communications Manager to ensure the efficacy of strong and proactive public relations, branding and social media programs throughout all markets in the Division to augment awareness. This includes oversight of publications and promotions to maximize their impact.
  • Oversee the Direct Marketing Program for the Division, continually looking for new and inventive ways to increase the direct mail appeals and communication for the Corps. Assure the retained consultants are productive, efficient, and meeting agreed upon targets. Ensure CFC approval is received for all agreements.
  • Work with the Assistant Director of Development to ensure the accuracy and timeliness of donor record updates, as well as maintain accurate fundraising reports for the current fiscal year and year-to-year analyses using the Portfolio database.
  • Provide guidance to facilitate the research, planning, cultivation, solicitation and stewardship of national, multi-year grants and investments. Work with the Grants Manager to also monitor public funding opportunities and CFR requirements.
  • Orchestrate digital media efforts throughout the Division in concert with the Director of Public Relations and Program staff.
  • Collaborate with Territorial’s Regional Manager of Major Giving Programs and Planned Giving Consultant on an ongoing basis in the management of the DRD-Donor Relations Director to ensure a continuum of successful major donor and legacy-giving programs are in place.
Community, Volunteer and Advisory Board Relations
  • Serve as the staff liaison to the Advisory Board alongside Officer Leadership, with the Women’s Auxiliary deploying staff as needed to effectively manage and support successful Board communications, meetings, committees, events and projects.
  • Work closely with Corps Officers and Program Directors to maintain and develop The Salvation Army advisory organizations (local Advisory Boards) within the Division to include the training, recruitment, orientation, effective utilization and regular evaluation of Boards and individual members.
  • Work with Board and Officer Leadership to ensure best practices in Board recruitment, orientation, standards, goal setting, committee work, fundraising, and member engagement.
  • Serve as an articulate, enthusiastic and visible spokesperson for the Alaska Division and represent the Army at public meetings, reception and events, seminars, service clubs and other group gatherings of media, philanthropic, corporate and civic leaders.
  • Oversee community relationships, including its volunteers, throughout the Division to create favorable public support for The Salvation Army.
Field Support and Leadership
  • Work cooperatively with the Programs Coordinator and the Regional Manager of Major Giving Programs and assist Corps Officers, Program Directors and Advisory Board Members with the donor solicitations process. Support may include donor identification and cultivation, donor research, face-to-face appointments and meetings, etc.
  • Promote capital campaigns throughout the Division and provide the resources and guidance to the field in order to make the campaigns successful. Become familiar with capital campaign potential for each community served.
  • Provide technical and practical development activity support and consultation to any and all ministry or service units within the Division as need is determined and communicated.
  • Lead or support successful planning and execution of capital and endowment campaigns, working with consultants and leadership volunteers as needed along with internal leadership, development staff and other key stakeholders.
The Qualified Candidate
The Salvation Army’s Alaska Division seeks an inspirational, savvy fundraising professional and excellent communicator, an entrepreneurial and motivating manager who will rally the troops and serve as the lead strategist and primary executor of initiatives, taking this vital nonprofit to a whole new level of success in fundraising. The successful candidate will be a goal-oriented, dynamic leader with demonstrated and proven abilities in generating diverse, contributed income revenue streams, with a focus on individual giving and managing teams of matrixed fundraising and marketing professionals. The DDD will have a minimum of 7 years of progressive and executive-level development experience. Preference will be given to those who have previously served a faith-based organization and possess a working knowledge of the philanthropic community within Alaska. It is imperative that this individual fully embrace the mission of The Salvation Army. The Divisional Director of Development will bring a heart for the hunt – a deep desire and energy to break into new ground to exceed fundraising goals, coupled with a gift to identify and develop opportunities for donors and the Army to come together.
Specific Requirements Include:
  • Passion for The Salvation Army’s mission, coupled with a strong commitment to know and understand the Army’s history, mission and structure, as well as its services, policies and procedures.
  • Bachelor’s Degree in Business, Marketing or related field; Advanced degree and/or CFRE credential preferred.
  • A minimum of 7 years of successful development and executive-level management experience in all aspects of fundraising – including direct mail, grant writing, online giving, major gifts, planned giving, special events, capital campaigns, and public relations – of a mid-sized team.
  • Career track record that shows stability with a nonprofit organization, with preferred tenures of 4+ years in recent positions.
  • Proven ability to develop, nurture and build relationships with diverse individuals in different geographies, including executives, volunteers, donors and internal stakeholders such as staff, program operators, Officers (Army leadership) and professional colleagues.
  • Demonstrated ability to set, achieve or exceed goals and meet deadlines, with a natural capability of juggling and managing multiple projects and people.
  • Engaging personality and good listener, excelling in stewardship with direct donor interaction, including discussions of personal and family finances and solicitation of funding support.
  • A team leader and player, with an ability to effectively collaborate and motivate staff, leaders and key volunteers to collaborate for the successful achievement of departmental and organizational goals.
  • Aptitude to work independently in a complex environment, managing conflicting priorities with internal and external diplomacy, while maintaining integrity and confidentiality.
  • Detail-oriented, accurate, precise and strong decision-maker with skillful approach that evaluates options, resources and outcomes in light of the strategic plan of the Alaska Division.
  • A management style that exhibits the principles and values of the Army, as well as fosters team relationships and effectively communicates information.
  • Excellent verbal, written and presentational communications skills and management style that exhibits the principles and culture of the Army.
  • Willingness and ability to travel on a regular basis throughout the Alaska Division. Valid Driver’s License and a clean driving record required. Administrative and management meetings will be held mainly at Divisional Headquarters (DHQ) in Anchorage, with occasional travel outside the Division for conferences and Territorial meetings.
  • A proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and with donor CRM database software, especially in the generation of reports; working knowledge of Portfolio a plus.
The Salvation Army offers a competitive salary and a comprehensive benefits package. The position will have an assigned car. The final candidate will be required to submit full background and reference checks. Relocation assistance may be offered.
The Salvation Army is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
To Apply
This search is being managed by Heather Eddy, President & CEO and Kathrene Wales, Associate Consultant of Kistner Eddy Executive Services (KEES). Questions may be addressed to
Candidates may apply by clicking the APPLY NOW button below, and thereon submit their cover letter and resume. To assure confidential tracking of all applicants, no applications will be accepted via email.
KEES is a retained search firm that builds transformative teams and leaders in the nonprofit and public sectors. For more information, visit
More about The Army’s Alaska Division
The Alaska Division, presently under the direction of Divisional Commander Major George Baker, employs about 250 employees and hundreds of volunteers throughout the State. It is blessed with nearly 7,000 donors who invest in its work each year, including more than 425 donors who contribute $1,000 or more each year and are members of the William Booth Society ($5,000+) or Red Shield Society ($1,000-$4,999). Major Mike Dickinson will assume the role of Divisional Commander effective June 29, 2016.
FY 2015  (Oct. 1, 2014-Sept. 30, 2015) The Salvation Army Western USA Territory
Comprised of 10 Divisions and serving communities in Alaska, Washington, Oregon, California, Arizona, New Mexico, Nevada, Idaho, Montana, Colorado, Utah, Wyoming, Hawaii, Guam, Micronesia and the Marshall Islands, Territorial Headquarters (THQ) is situated in Long Beach, California under the leadership of Commissioner James Knaggs, Territorial Commander. Various Territorial staff interact with the Alaska Division as it relates to Development and Marketing, with the primary leadership support provided by Chaz Watson, Territorial Executive Director of Development, and team of functional leaders in Community Relations and Development Department at THQ.
ALASKA – “Great Land” and “North to the Future”
Mountains * Water Bodies * Glaciers * Compass Points * Coastline
Of the 20 highest peaks in the United States, 17 are in Alaska. Denali, the highest peak in North America, is 20,320 ft. above sea level. Denali, the Indian name for the peak, means "The Great One."  The Yukon River, almost 2,000 miles long, is the third longest river in the U.S. There are more than 3,000 rivers in Alaska and over 3 million lakes. The largest, Lake Iliamna, encompasses over 1,000 square miles. Alaska has an estimated 100,000 glaciers, ranging from tiny cirque glaciers to huge valley glaciers. There are more active glaciers and ice fields in Alaska than in the rest of the inhabited world. The largest glacier is the Malaspina at 850 square miles. Five percent of the state, or 29,000 square miles, is covered by glaciers.
Alaska Over U.S.Alaska boasts the northernmost (Point Barrow), the easternmost (Pochnoi Point on Semisopochnoi Island in the Aleutians), and the westernmost (Amatignak Island in the Aleutians) points in the United States.
Alaska has 6,640 miles of coastline and, including islands, has 33,904 miles of shoreline.
Courtesy of the State of Alaska
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